Import shipments
Receive tracking numbers, references and recipient information from FlowzyShip or other systems.
TRACKING AND CUSTOMER COMMUNICATION
Trackzy
Track. Manage. Communicate.
Trackzy imports and normalises carriers’ status messages. The application detects deviations, missing events and exceeded transit times and makes the current progress of every shipment visible.
Discuss TrackzyINSIDE THE APPLICATION
One shipment. Every parcel in view.
FEATURES
What Trackzy covers.
Import carrier events
Retrieve status messages and available additional information regularly or in response to events.
Normalise status messages
Convert different carrier terminology and event codes into shared tracking statuses.
Build shipment histories
Order events chronologically and assign them unambiguously to the correct shipment.
Detect deviations
Identify missing events, prolonged status phases and exceeded transit times.
Control customer information
Define senders, templates, timing and frequency for each event and recipient group.
Provide tracking
Display status and progress by email, in the shop or on a dedicated tracking page.
Analyse tracking data
Analyse transit times, delivery outcomes, event quality and carrier performance.
DURING SHIPMENT
What Trackzy changes for you.
See across carriers
Different carrier statuses are presented together and clearly.
Detect deviations earlier
Problems become visible before the shipment arrives late.
Inform customers proactively
Information is based on actual shipment progress.
Reduce status enquiries
Recipients receive current information through the intended channels.
WORKING TOGETHER
Select. Ship. Track.
Three applications perform three clearly separated tasks.
The resulting values can be used as selection parameters in RatePilot.
NEXT STEP
Put tracking data to work.
We review your carriers, status messages and communication channels and show you how Trackzy makes deviations visible and automates customer information.
Discuss Trackzy